Refund Policy

Refund Plicy

At Tyke Technologies, customer satisfaction is important to us. We are committed to providing quality technology solutions, digital services, and professional support. This Refund Policy outlines the circumstances under which refunds may be requested and processed.

Eligibility for Refunds

Refund requests may be considered under the following circumstances:

• A duplicate payment has been made for the same product or service.
• A billing or payment processing error has occurred.
• Tyke Technologies is unable to deliver the agreed-upon service due to reasons solely attributable to our organization.
• A service cannot be initiated or completed because of technical limitations directly caused by Tyke Technologies.

All refund requests are reviewed individually and approval is granted at our sole discretion based on the circumstances of each case.

Non-Refundable Services

Unless otherwise specified in a separate written agreement, the following products and services are generally non-refundable:

• Completed projects or services.
• Customized, personalized, or specially developed solutions.
• Digital products, software, licenses, downloads, or electronically delivered materials after delivery.
• Consultation, technical assistance, troubleshooting, or support services already provided.
• Subscription fees already utilized during an active billing period.
• Third-party service fees, domain registrations, hosting charges, software licenses, or other external costs incurred on behalf of the customer.

Refund Request Process

To request a refund, please contact us and provide the following information:

• Your full name.
• Order number, invoice number, or transaction reference.
• Date of purchase.
• Detailed reason for the refund request.
• Supporting documentation or evidence, if applicable.

Refund requests should be submitted within 7 calendar days of the original purchase date unless otherwise required by applicable law.

Refund Review and Processing

Once a refund request is received, we will review the request and may contact you for additional information. If approved, refunds will be issued through the original payment method whenever possible.

Please allow approximately 5–10 business days for the refund to be processed and reflected in your account. Processing times may vary depending on your bank, credit card issuer, or payment service provider.

Cancellation Policy

Customers may request cancellation of a service before work has commenced. If a project has already started, cancellation requests may be subject to:

• Charges for work already completed.
• Administrative or processing fees.
• Non-refundable third-party costs incurred on behalf of the customer.

Once a service has been fully delivered or completed, cancellation and refund requests may no longer be eligible.

Chargebacks and Payment Disputes

Customers are encouraged to contact Tyke Technologies directly before initiating a chargeback or payment dispute with their financial institution. We will make reasonable efforts to resolve any concerns promptly and professionally.

Changes to This Refund Policy

Tyke Technologies reserves the right to modify, amend, or update this Refund Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. Continued use of our services constitutes acceptance of the updated policy.

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